Privacy Policy

What we collect

• Order details: your name, email, phone number, delivery address, the items you ordered, sizes and any customisation notes.
• Payment details: the UPI transaction ID you give us to confirm payment. We never see or store your UPI PIN, bank or card details.
• Your bag is saved only in your own browser so it is still there when you come back.

How we use it

• To make, ship and deliver your order, and to contact you about it.
• To answer your questions and keep records required by law (for example, for tax).

We do not sell your information, and we do not send marketing messages unless you ask us to.

Who we share it with

Only the services needed to run the shop: our courier partner (name, address, phone, to deliver your parcel), and the providers that host our website and database. They may only use your information to provide their service to us.

Cookies

We do not use advertising or tracking cookies. The site only uses what it needs to work, such as remembering your bag.

Keeping it safe and how long we keep it

Your information is stored on secure, encrypted services. We keep order records for as long as needed for the order and for legal and tax purposes, and then delete them.

Your rights

You can ask us to see, correct or delete your personal information at any time, in line with India's Digital Personal Data Protection Act, 2023. Contact us on WhatsApp at +91 89894 60111 or on Instagram @aham.karomi.